Direct Couriers
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Direct Couriers
At Direct Couriers, we work hard to be an extension of our customers business, to continuously improve processes that can potentially reduce cost, increase revenues and help our customers provide a beyond expectations service to your customers. The Direct Couriers Technology Integration team will work with you every step of the way to automate and integrate seamless solutions for all your specific needs.

You can talk directly with our Integration Manager who will map out, plan and coordinate from start to finish. With more than 30 years of experience, Direct Couriers strives to exceed your expectations 24/7 365 days a year.
Services
Direct Couriers operates in Sydney, Melbourne, Brisbane, Perth and Adelaide in Australia and Auckland in New Zealand. We provide a wide spectrum of courier and taxi truck services for local same day delivery as well as Interstate and International delivery services. Our website booking system also offers a range of address database options, pre-delivery notifications and delivery confirmations by either email and/or SMS.
In its early years Direct Couriers ran a fleet of 20 vehicles consisting of mainly cars and hatch backs, servicing the advertising agencies, TV stations and the post production companies. The Sydney branch back then was based in the Lower North Shore as majority of the client base were close by.

With its new owners, the business changed its direction and expanded the operation to offer a Taxi Truck service as well as Interstate and International packages.Its niche to provide custom built technology and client solutions were born at this early stage. Direct Couriers needed a mode to differentiate itself from its competitors.
With more than 850 Drivers throughout Sydney Melbourne, Brisbane, Adelaide, Perth and Auckland New Zealand, Direct Couriers have a complete range of vehicles from Motor Bikes, to small vans, trucks, Hiabs, right up to Semi - trailers to service all your requirements. You can even track our driver every step of the way with live GPS tracking directly from the website.
To meet the needs of our customers, we offer a national fleet of tautliner and flat top semi-trailers. For all your one off, regular run or Hot Shot deliveries, we have the right vehicle to meet your needs. You get full visibility through our Live GPS tracking system and additionally you can receive a pick up, nearby (when the driver is within 6km of delivery) and POD alerts via email or sms.
Do you have a product launch, mail out or a large or odd size delivery that you are planning? Call Direct Couriers and we will provide you free professional freight management planning advice on the most time and cost efficient methods of packaging and delivery to ensure your project meets its deadline and within budget.
Reviews (16)
Syed Saif Ur Rahman
Syed Saif Ur Rahman
Jan 07, 2022
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I received my Concept 2 RowErg through Direct Couriers Sydney. I am very pleased with service.
I was informed with an SMS that my order is picked up for delivery. I was provided live tracking of vehicle and it was accurate. My delivery driver was Andrew (273). Direct Couriers Sydney should be proud of him. Friendly and courteous delivery with smile. Keep up the good work. I am very happy with on-time and informed delivery with smile.
Ivan Wong
Ivan Wong
Dec 12, 2021
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Attempted delivery without notice and I wasn't on site. Ok, my fault and I had to (pre)paid for re-delivery the next day. Next day, I specifically went on site and waited a whole day, no show. Late afternoon I chase up and was told delivery won't happen today and assured me it will be delivered tomorrow. Next day, I specifically go on site again and waited another day, no show again. What a joke.
Micah Bawden
Micah Bawden
Nov 06, 2021
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Positive: Professionalism, Responsiveness
Huge thanks to David and Kev from this courier service. Both were really responsive and were flexible when my schedule changed. Friendly service and quick delivery time!
Magda Noske
Magda Noske
Sep 04, 2021
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Critical: Professionalism
Had a 30kg+ mattress left in the foyer of a small apartment block and was told ' I'm sure you have mates' that can help me bring it to my unit door, up two flights of stairs. Lovely service during a lockdown. Checked with mattress company - they were supposed to deliver to my unit door. Deplorable service.
Michelle D.
Michelle D.
Aug 25, 2021
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Positive: Professionalism
Great service . Were very prompt right on time with no issues with the delivery.
Keep up the great work! Definitely will recommend to friends and family .
Jen Fox
Jen Fox
Aug 20, 2021
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I had a parcel delivered today because only 1 of 2 parcels were delivered. My call was promptly answered by a lovely lady named Lou. After giving her as many details, tracking numbers etc Lou asked me if I was sure I had the right company? Even suggesting the correct company that might have made the delivery. Upon closer inspection of the label on the parcel I discovered she was correct, I had in fact rung the wrong company. Lou then offered to help me out with their number. She was so patient with me and the help she freely offered me was fantastic! Above and beyond! It made my day. I would highly
Anu Oluwapo Ezekiel
Anu Oluwapo Ezekiel
Jul 07, 2021
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You Thach
You Thach
May 26, 2021
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Critical: Professionalism, Quality
Toll, Linfox, Star Track & FedEX. The 4 most busiest & top rate services couriers company. None of them require New Driver to do 3 Days Training! You’re doing half the job for them 3 days for FREE! NO PAY! What a joke! Stay away from this company Drivers! All thumbs down! 👎👎
Bailey Dallinger
Bailey Dallinger
May 05, 2021
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I send a shipment to my customer once a month with Direct Couriers. Booked this shipment online with their site and on the Friday (day of collection) was called by the team to say they were extremely busy and couldn't get a driver to me. While my customer was not happy we agreed to change it to the following Wednesday.
Brett from the Brisbane… office called me on the Wednesday morning saying there was zero chance of getting my collection picked up. When I flagged that my items were actually waiting since Friday and asked where my collection was in the priority it said that he had bigger
Green Web
Green Web
Dec 25, 2020
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Terrible experience. The driver drove to the business address. Didn't event bother to go to Level 2 to reception as indicated on the delivery label, and didn't call the phone number provided, just drove off and Marked it (Business Closed), call the office 4 minutes after he marked it online as Closed, stayed on hold for about 20 minutes to be told, no promises the driver will re deliver, we need to get in touch with him and call you back. 5 hours later, no call back, I called again to be told, we just got in touch with the driver and he wont be going back... its Friday, I have to wait to Monday
J. O.
J. O.
Oct 15, 2020
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Ive been using direct couriers for years now and developed a great business relationship with them. They go out of their way to assist and most of their drivers are really lovely. Ive used other companies in the past but have stuck with this one for years and wont change. No one is perfect but these guys are the best Ive used. A huge thanks for helping me out this christmas with my gift delivery - what they did was amazing and saved me so much time.
Lisa Villani
Lisa Villani
Sep 03, 2020
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Driver attempted to deliver earlier than the agreed time, then we communicated about the time I would be home.
No response to multiple attempts of communication.
Ecosa confirmed redelivery for the following evening and the driver took the mattress back to the warehouse earlier that day.
Two nights sleeping on the floor because of their bad service and ineptitude.
I would not buy from any company using this courier.
Natasha Botheras
Natasha Botheras
Apr 22, 2020
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Fast service. Quick pick up and delivery. Great tracking system. Easy online same day ordering.
Sean Wilson
Sean Wilson
Mar 04, 2020
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Bad service. Poor communication. Twice they told me it was coming. Twice I stayed at home waiting. Twice they failed to deliver. Two days wasted. And now I need to wait a 3rd time in the hope my goods arrive. Annoying!!!
Michelle Blake
Michelle Blake
Dec 05, 2019
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Delivered parcels to wrong address driver refused to return to collect them Totally incompetent driver
Mell Watson
Mell Watson
Jan 30, 2019
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Crappy couriers that put the safety of other road users at risk by tailgating in heavy traffic.