We were originally located at Peregian Beach. The Practice moved to Coolum in 1996 then expanded in 2001 with the arrival of Dr Greg Beak, Dr Russell Wiseman and Dr Mark Norman. Septmeber 2004 saw us change ownership and relocate to our current location on South Coolum Road. Dr Mark Norman left us in 2005 to return to Brisbane.
This practice is a mixed billing practice which charges both private and rebate (bulk bill) fees. Bulk billing is available to children under 16 and patients who have a Centrelink concession card such as a Pension card, Health Care Card. Patients with a Gold DVA card are also bulk billed. For private billing, payment is required after the consultation and we can lodge your claim to Medicare on your behalf.
This practice is a mixed billing practice which charges both private and rebate (bulk bill) fees. Bulk billing is available to children under 16 and patients who have a Centrelink concession card such as a Pension card, Health Care Card. Patients with a Gold DVA card are also bulk billed. For private billing, payment is required after the consultation and we can lodge your claim to Medicare on your behalf.
Services
Founded in 1990 as a solo practice by Dr Mason Stevenson, we were originally located at Peregian Beach. The Practice moved to Coolum in 1996 then expanded in 2001 with the arrival of Dr Greg Beak, Dr Russell Wiseman and Dr Mark Norman. Septmeber 2004 saw us change ownership and relocate to our current location on South Coolum Road.
All new patients will be charged with a private fee of $80 for a standard consultation on their first visit. Children under the age of 18 will be charged a reduced fee of $60 for a standard consultation for their visits. Children under 16 and patients with a Health Care Card or Pension Card will be bulk billed for subsequent visits.
Dr Russell Wiseman is an Australian born and trained GP, having graduated from the Uni of QLD in 1981. He has wide experience in Rural Family Practice and practiced in Yamba, Northern NSW for 15 years before returning to QLD in 1998.
His particular interest is Asthma & Respiratory Medicine and he is a foundation member of GPAG( General Practitioner Asthma Group) and sits as a committee member of the National Asthma Council and Australian Lung Foundation.He is an avid snow skier along with his wife Carrie and children Michael and Jeb.
His particular interest is Asthma & Respiratory Medicine and he is a foundation member of GPAG( General Practitioner Asthma Group) and sits as a committee member of the National Asthma Council and Australian Lung Foundation.He is an avid snow skier along with his wife Carrie and children Michael and Jeb.
All urgent calls are directed to your doctor immediately; messages will be taken for your Doctor to return all non-urgent calls. Please phone after 10.00am for all non-urgent enquiries. Outside of normal opening hours Suncoast Medical Centre has engaged a deputising service to provide an after hours service to our patients.
Reviews (10)
Priscilla Flynn
Nov 27, 2021
Report
This medical practice openly discriminates against those who cannot wear a mask, and have a legal medical exemption letter. I went here reluctantly after my husband called to verify it was ok to not wear a mask. Upon arrival the receptionist said nothing to us about not wearing masks. A doctor walked out and asked if we had masks, we said we have exemptions, and he said ‘I don’t think it matters.’
Well it matters very much to me if i can’t breathe, vomit and have a panic attack. The doctor didn’t ask to see my exemption letter, and when I said I was distressed that he was discriminating
Well it matters very much to me if i can’t breathe, vomit and have a panic attack. The doctor didn’t ask to see my exemption letter, and when I said I was distressed that he was discriminating
Mischa Pearson
Nov 05, 2021
Report
Not a good experience - won't be back
I have a medical exemption as I can not legitimately wear a mask and was told I can not go in with my son. Doctor ended up giving him useless cream that we had already been using but as I wasn't allowed in with him I wasn't able to explain. Had to wait again to see doctor to try and get cream that actually works - the whole reason I paid to see a doctor was to not get something I could buy from chemist myself which is exactly what he gave me. Bloody hopeless and don't care to take you on as an individual person who may not be medically able to wear a mask
I have a medical exemption as I can not legitimately wear a mask and was told I can not go in with my son. Doctor ended up giving him useless cream that we had already been using but as I wasn't allowed in with him I wasn't able to explain. Had to wait again to see doctor to try and get cream that actually works - the whole reason I paid to see a doctor was to not get something I could buy from chemist myself which is exactly what he gave me. Bloody hopeless and don't care to take you on as an individual person who may not be medically able to wear a mask
Jessica Graham
Sep 26, 2021
Report
Lars Hill
Aug 26, 2021
Report
E. Defoe
Jun 05, 2021
Report
Mick Kenny
Jan 23, 2021
Report
My wife was told she can't book an appointment because there is no record of her visiting this practice before, so the available time slot was to be left open in case someone who is in their records needs to see a Dr. We are locals and myself and our kids go to this practice when we need to. What kind of business turns away customers? I hope the owners read this as the receptionist needs a lesson in business 101.
Follow up. The office manager contacted me after reading this review and appologised and was able to get my wife an appointment. Great follow up. Thank you.
Follow up. The office manager contacted me after reading this review and appologised and was able to get my wife an appointment. Great follow up. Thank you.
Future River
Jul 01, 2020
Report
Wonderful experience from making appointment, attending clinic and being treated by doctor.
As I very rarely see doctors of any description, I was surprised and happy at the punctuality, professionalism and streamlined service. Reception staff were lovely and helpful. My appointment was right on time, no waiting around and the doctor was pleasant, no nonsense and very attentive
Highly recommended!
As I very rarely see doctors of any description, I was surprised and happy at the punctuality, professionalism and streamlined service. Reception staff were lovely and helpful. My appointment was right on time, no waiting around and the doctor was pleasant, no nonsense and very attentive
Highly recommended!
Robbie Amhaz
Jan 28, 2020
Report
Great doctors however the lady at the front desk needs coaching on customer service.
I felt very unwelcome like I was an inconvenience to her day. I tried to be polite to her despite her unfriendliness. Shes either unhappy in her job, under allot of pressure or is just plane rude.
I get that working in this industry is not easy however I always feel like this when I come here.
I almost feel like apologising for wanting to see a doctor.
I felt very unwelcome like I was an inconvenience to her day. I tried to be polite to her despite her unfriendliness. Shes either unhappy in her job, under allot of pressure or is just plane rude.
I get that working in this industry is not easy however I always feel like this when I come here.
I almost feel like apologising for wanting to see a doctor.
Keisha Dolphin
Nov 21, 2019
Report
Reception are rude and unprofessional. The treatment of patients is appaling. The way the practice is run is disgraceful. They work in a care industry yet do not care about patients wellbeing at all. Most of the doctors are great except for one who is also rude and has no bedside manner. Its a shame the reception are so rude as most of the doctors are great.
Lea Rinaldi
Jun 29, 2019
Report
I couldn’t speak more highly of Dr Rose Iron, she listens, cares and takes her time with you, I never feel rushed out of her office. Dr Iron is by far the most caring doctor I have seen and I will be recommending her to family and friends. Anne on reception is always so lovely and welcoming as well. Suncoast medical will be our long term medical practice.
