North Shore Veterinary Hospital (NHVS) was established in 1935 and has serviced our local community for 85 years and prides itself on delivering the highest quality care for your pets. We are proud to be operating at our new and purpose built Artarmon veterinary hospital in Sydney's lower North Shore.
Here our general veterinary practice services suburbs such as Artarmon, St Leonards, North Sydney and Crows Nest and their surrounding areas. For emergencies we are open 24 hours 365 days a year, with specialists and critical care emergency veterinarians always on hand.
Here our general veterinary practice services suburbs such as Artarmon, St Leonards, North Sydney and Crows Nest and their surrounding areas. For emergencies we are open 24 hours 365 days a year, with specialists and critical care emergency veterinarians always on hand.
Services
Adding a furry new pet to the family is a time of much the joy and excitement. There is also a lot to do during this time to make sure that your pet lives a long and happy life. Our team can help guide you through everything you need to do during the first months of your puppy or kitten's life as well as general health maintenance for life.
A well-trained puppy is an absolute delight. Our puppy training school will help you teach your new puppy the basics of acceptable behaviour. Our classes include obedience, socialisation and toilet training. We teach you how to handle trips to the vet, and give you all the tips you need re exercise, play, stimulation and diet.
It is highly recommended by vets that you vaccinate dogs, cats and certain pocket pets and some birds to help improve their health and lifespan. Discuss with your vet the vaccines that are recommended and the schedules. Cats that go outdoors or live in specific areas may also need to be vaccinated against Feline leukaemia virus, Chlamydia felis, Bordetella bronchiseptica and Feline immunodeficiency virus.
As well as being a legal requirement in Australia, implanting a microchip give your pets the best chance of being identified and returned to you should they unfortunately become lost or stolen. Many pets can be microchipped and we strongly recommend this for all cats, dogs and rabbits. A microchip is about the size of a grain of rice and contains a unique identification code for your pet.
A well-balanced diet is the key to healthy growth in puppies and kittens, as well as the ongoing health and well being of your pet. Our veterinarians will guide you to the right balance of nutrition and calories required throughout your pets life. Older pets will benefit from special formulated diets, as these are manufactured to meet their changing energy requirements.
Reviews (10)
Craig Sutton
Jan 14, 2022
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Amber Short
Jan 14, 2022
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I've been taking my dog Cindy here for approx 12 years now. I have found the service to always be fantastic. I love the 24 hours option for emergencies, which has happened. I love that I can call any time for an update. And when the vets say they will call they actually do.
We get reminders for vaccine boosters and check ups etc. Which is great.
When she was younger we used to just drop in to help Cindy de-sensitise to the environment and the reception staff were always so attentive to her. Giving her treats and pats.
Cindy does not like her visits but the staff are always patient and calm with
We get reminders for vaccine boosters and check ups etc. Which is great.
When she was younger we used to just drop in to help Cindy de-sensitise to the environment and the reception staff were always so attentive to her. Giving her treats and pats.
Cindy does not like her visits but the staff are always patient and calm with
Danielle M.
Jan 06, 2022
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We were clients of North Shore Veterinary Hospital for many, many years and have spent tens of thousands of dollars there but after today along with the last couple visits I will not go back. I do not recommend them at all. Unfortunately, my experience with this hospital was getting progressively worse with each visit. I have referred people in the past, but will never do so again.
I brought both my older female Frenchie for an injection and our new puppy for vaccinations. As mentioned in other reviews, their covid protocol of not allowing any owners into the building is beyond ridiculous. I’ve
I brought both my older female Frenchie for an injection and our new puppy for vaccinations. As mentioned in other reviews, their covid protocol of not allowing any owners into the building is beyond ridiculous. I’ve
Liz Walden
Jan 03, 2022
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I brought my dog to the vet for suspected tick paralysis. The vets I encountered were professional and caring, but the "customer service" is seriously lacking. Was told they cant come out with a machine to take payment, and then promptly someone comes out with a machine to take payment from someone else. I was also left waiting for 15 minutes to pay a deposit, when I called they said they didn't know I was waiting outside. No apology (but I could them all chatting away inside the practice). When I received my final bill it was incomplete so I am unable to make my claim on pet insurance. I was told
Emily Han
Jan 02, 2022
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I took my dog for annual vaccination and dental. I thought I booked him for clean up as well that day but they told me that they were not currently doing them and to come back next week. The shocking part was the vet told us he did health check up on my boy and then he referred to my dog as she/her..? Wasn’t the greatest first impression whilst they charge higher consultation fee than other vets. Also, the receptionist wasn’t really helpful making the next booking for dental clean up or interested in my dog.
Joe L.
Nov 19, 2021
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If you love and care about your pet, DO NOT come to this vet.
I was charged an EXCESSIVE amount of money for substandard veterinary "treatment" and total neglect.
I have had to pay upwards of $3000 at another vet to repair the damage inflicted from the "care" and "treatment" that North Shore vet provided.
The staff are overworked and severely lack empathy. Don't even get me started on the "customer service" aka the completely rushed and rude interactions.
When I asked for a picture of my pet, I was told that they don't do that anymore as people have complained, which clearly attests to their
I was charged an EXCESSIVE amount of money for substandard veterinary "treatment" and total neglect.
I have had to pay upwards of $3000 at another vet to repair the damage inflicted from the "care" and "treatment" that North Shore vet provided.
The staff are overworked and severely lack empathy. Don't even get me started on the "customer service" aka the completely rushed and rude interactions.
When I asked for a picture of my pet, I was told that they don't do that anymore as people have complained, which clearly attests to their
Lucy Foster
Oct 19, 2021
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The staff, service and treatment received at North Shore Vets and Specialist Centre was outstanding. Our Phoenix (cat) was an emergency transfer after a substantial trauma where he received the best care possible. We were constantly kept informed of our cats progress, health, treatment and costs, especially important during Covid times.
Dr Craig Bailey was compassionate, patient and professional in our frequent phone calls as he guided us through treatment options and Phoenix's progress.
Every staff member we interacted with was polite, caring and considerate. The daily photo of Phoenix made
Dr Craig Bailey was compassionate, patient and professional in our frequent phone calls as he guided us through treatment options and Phoenix's progress.
Every staff member we interacted with was polite, caring and considerate. The daily photo of Phoenix made
Lou
Oct 07, 2021
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Sharon Lo
Aug 07, 2021
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I took my puppy to the hospital once for the first time and wont be coming back. Unfortunately my experience with this hospital has been disappointing like all of the poor reviews.
There is a lack of consultation, communication, compassion, empathy and respect for pet owners and their pets that made me uncomfortable. This includes phone and vet support, turnaround times and general advice.
As they have mentioned in previous reviews I understand that this is not in line with their values so I hope that changes are made.
There is a lack of consultation, communication, compassion, empathy and respect for pet owners and their pets that made me uncomfortable. This includes phone and vet support, turnaround times and general advice.
As they have mentioned in previous reviews I understand that this is not in line with their values so I hope that changes are made.
Kornelia Speier
Aug 05, 2021
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I was very impressed with their care! They were extremely thorough and kind towards Leo (my 5 months old kitten who broke his leg).
Such a kind and friendly stuff! I was very impressed with their efficient, regular updates on my beloved fur baby’s condition. (Text messages, calls during the day while he was under their care.)
He had 5* treatment at North Shore Veterinary Hospital! I highly recommend them!!!
Such a kind and friendly stuff! I was very impressed with their efficient, regular updates on my beloved fur baby’s condition. (Text messages, calls during the day while he was under their care.)
He had 5* treatment at North Shore Veterinary Hospital! I highly recommend them!!!
