BP Computer Services was established in the Spring of 1990 as a Computer Hardware Servicing and Maintenance Company. We very quickly gained the reputation for being a Computer Company that meets its commitments to its customers and consistently achieves service levels beyond our customers expectation.
Including Government Departments, Corporate Businesses, Small-Medium Businesses and of course people who own home computers. We are passionate about listening to our customers, developing long term relationships of trust and providing innovative solutions and peace of mind through our strong belief in Pride, Service and Workmanship.
Including Government Departments, Corporate Businesses, Small-Medium Businesses and of course people who own home computers. We are passionate about listening to our customers, developing long term relationships of trust and providing innovative solutions and peace of mind through our strong belief in Pride, Service and Workmanship.
Services
BP Computers offers hardware and software repairs services for computers and PCs. There is no other better place in Queensland where you can find a premium service like ours. We will take the time to explain to you all functionalities of your new Computer as well and we can provide this service on-site at your home or business.
Need a full time IT Consultant but cannot afford one? Do you wonder if your Computers are running at optimum performance or if there is any imminent danger of failure? What will you do if one of your computers fail? Do you need computer care? Working in conjunction with our software, System Manager, we are then able to remotely monitor your computers on a daily basis.
Reviews (10)
Guy
Jun 15, 2021
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The Good - Friendly staff, Fast to order parts and compete the repair.
The bad - they rarely answer the phone.
They marked up my monitor screen but luckily i was able to clean it up. They were slow to send back, took 5 days after repair complete.
Please show more respect to our gear. And hire a receptionist...yikes.
The bad - they rarely answer the phone.
They marked up my monitor screen but luckily i was able to clean it up. They were slow to send back, took 5 days after repair complete.
Please show more respect to our gear. And hire a receptionist...yikes.
Natey Natey
May 04, 2021
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Ram Dheeraj
Feb 21, 2021
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The worst service centre of Asus.
I would suggest not to buy Asus Devices if you’re located in QLD.
If you get any issues, they will direct you to this service centre because this is the only service centre they have.
And this service centre people will show you hell.
The service they do is not worth even spending a dollar.
They won’t respond to your calls or email.
They behave like they don’t exist at all.
I would suggest not to buy Asus Devices if you’re located in QLD.
If you get any issues, they will direct you to this service centre because this is the only service centre they have.
And this service centre people will show you hell.
The service they do is not worth even spending a dollar.
They won’t respond to your calls or email.
They behave like they don’t exist at all.
Lesley Edison
Dec 20, 2020
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Poor customer service. Brought my ASUS Laptop in since I couldn't switch it on. Their diagnosis was the motherboard was spolit n can't be fixed. Took of my memory card and asked.me to buy an adapter to transfer files into a new laptop. I did that but a friend suggested to take it to another place in Windsor for a second opinion. The guy fitted back the memory cark and sorted the issue in 5 mins for FREE. ASUS need to get their act together! Poor quality service and I called mimerous times n no response or return call. Not recommended.
John Crooks
Jul 13, 2020
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Shaun
Dec 23, 2019
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Absolutely disgusting service. Tried charging us $450 to replace the laptop's motherboard when that wasn't even the issue with the laptop. Went back to collect as I couldn't afford the so called repairs and the guy was very reluctant to hand it over saying that other stores won't do an as good job as them. He even said he would wave the $50 evaluation fee if we pursued the repairs with them. After that I took it to another computer store and they diagnosed for free that it was an issue with the charger - not the laptop at all. It works perfectly fine with a new charger. Place should be shut down
Natalie Joyce
Aug 09, 2019
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Tracey G.
Jun 30, 2019
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Peter Bresnan
Jul 10, 2018
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I honestly can't believe they are an official ASUS repair centre. The business does not look professional, signage at the entrance was poor.
I put my laptop in and they told me they would be in touch in 48 hours. 8 days later I called them and no one could tell me anything about my laptop. The promised call back never eventuated. Next day I received a bill by email for $700 with no explanation of what was wrong with the laptop. Seemed a lot for a $1500 laptop so I asked them to explain. Told it was the motherboard and it was an expensive one.
I chose to buy a HP instead and have learnt my lesson
I put my laptop in and they told me they would be in touch in 48 hours. 8 days later I called them and no one could tell me anything about my laptop. The promised call back never eventuated. Next day I received a bill by email for $700 with no explanation of what was wrong with the laptop. Seemed a lot for a $1500 laptop so I asked them to explain. Told it was the motherboard and it was an expensive one.
I chose to buy a HP instead and have learnt my lesson
Emilien Panis
Jun 13, 2018
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