Brisbane Northside Emergency Centre
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Welcome to Brisbane Northside Emergency (BNE), a 24 hour, 7 day a week, fee-for-service emergency department based in Chermside, Brisbane. We are located adjacent to The Prince Charles Hospital and St Vincent's Private Hospital Northside (previously known as Holy Spirit Northside Private Hospital).

BNE has a full suite of facilities including radiology, and can quickly engage specialists for emergency surgery. Our professional team of doctors and nurses are highly-experienced in emergency medical care. Over 90% of our clients are repeat patients - testament to the quality of service, staffing and care we provide.
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My name is Dr Phillip Kay and I am an Emergency Medicine Specialist. As Director and founder of Brisbane Northside Emergency, I have proudly led my team of qualified professionals since 2001. At BNE, our primary focus is to provide you with a great alternative to being seen in a busy public emergency department.
Our team are highly-skilled specialists in emergency medical care. Their combined qualifications and experience provide the degree of capability which enables BNE to provide the highest quality patient care. Dr Phillip Kay was the first Specialist in Emergency Medicine to enter the private sector in 1987 at Pindara on the Gold Coast.
At BNE, we have a most diverse nursing team with expertise in a wide variety of disciplines. Our team are fully-qualified in emergency care, stroke management, orthopaedics, haematology, midwifery and paediatrics, and include lecturers in nursing and paramedicine, research gurus, and wound care specialists.
Hearing other patient's stories is the best way we know to show you the caring and professional services we provide. Doris, a 70-year-old retired woman, presented with acute back pain on her left side. While there was no obvious reason, the pain had progressively worsened over the last 24 hours. There were no other symptoms or significant medical history that would point to a pre-existing cause.
Our experienced team of healthcare professionals treat all manner of unexpected injuries and wounds. Our team of experienced healthcare professionals provide treatment for fractures, wounds and lacerations. The pain associated with such injuries and wounds is often unbearable. It's our priority to relieve this pain in the fastest way possible.
Reviews (10)
Warren Brown
Warren Brown
Jan 20, 2022
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Not sure how often this hospital turns away sick people but after waiting outside for 30 minutes while they deliberated, I was turned away on Christmas Day because my Covid test was 7 days old not 3 days.
The irony of finding no place available in that hospital on Christmas Day was remarkable.
The attendant at HSNPH walked me around to The Prince Charles Hospital Emergency Department where they accepted me and diagnosed me with a painful kidney stone.
I've had good experiences at HSNPH before but this effort was unsympathetic, uncompassionate, callous and extremely poor.
Dwayne Watkins
Dwayne Watkins
Jan 09, 2022
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Took my child in and was seen very quickly. Within a few hours had bloods, X-ray and ultrasound done. Was also given a diagnosis and clear plan forward. Much quicker than public emergency
Winnie W.
Winnie W.
Dec 09, 2021
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Bad experience, we got doctor attendance 6 hrs after we arrived. The nurse skills need to be improved, I had a blood test and failed 3times. The last time my blood spill out. The staffs were tired to say sorry, cause this place need to be named “ one doctor with 100 patients”.
Des Shannon
Des Shannon
Oct 21, 2021
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The whole team here was really brilliant. I was at BNE on Friday 1st October and Dr Roy and his team were just incredible, my tests were completed quickly and them the treatment of my injuries was carried out in a really efficient, friendly way, Also consideration was given to my wife who was waiting outside due to COVID ,and I would highly recommend BNE at any time.
Clive Burrows
Clive Burrows
Aug 19, 2021
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Cannot recommend them highly enough 7 stars. My wife went to a major hospital in Newcastle who misdiagnosed a TIA (Mini stroke) flew back to QLD taxi to Brisbane Northside A&E immediate attention confirmed a TIA with corrective action and immediate admission to St Vincent's Pvt Hosp.
Desley Payne
Desley Payne
Mar 26, 2021
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Was attended to immediately on admission, and given all tests required without much waiting in between. After MRI a few days later, original diagnosis was confirmed. Would not hesitate to recommend or return again.
Shaun Ferabend
Shaun Ferabend
Mar 04, 2021
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The process from start to finish was fantastic. The check in staff, the nurses, the doctors and all of the other support staff were incredible. I had terrible pain from a Kidney Stone and all of them were overwhelming kind, efficient and professional. I felt like I had my own private team, I have been through a few hospital systems over the years and this has been by far the best.
Marina Hebrit
Marina Hebrit
Nov 11, 2020
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The nurse did a great job. 100% good after the visit there. But the price is not acceptable. 2000$ to stay a few days. And 25$ for a signature on a paper because "it's a matter of time". I will never go back there. Better to go to the Royal Brisbane hospital next time.
Sonia Smith
Sonia Smith
Oct 05, 2020
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I highly recommend this emergency centre. The staff are amazing; I was seen quickly and received a CT scan and blood test results within a very short time. I was treated by Dr Gajjas and he was the absolute best! Doctor was kind, thorough and knowledgeable. The extra work he did in following up with my specialist was greatly appreciated.
Peter Cornell
Peter Cornell
Dec 31, 2019
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At suggestion of my doctor presented for removal of a thorn from my leg. From start to finish the process was smooth and efficient and Doctors and staff very attentive, caring, friendly and supportive. Still attending follow up consultations at their request to monitor the wound and for infection management and control. Also have received 2 phone calls at home enquiring of my wound recovery which again confirms the care factor. Thanks and very well done Team.