Finding the perfect home away from home is a key to a relaxing, productive travel experience, whether you're on the road for a night, a week or more. Located on Swanston Street, Melbourne city, surrounded by the city's top entertainment, tourist attractions and sporting venues. With easy access to tram stops just outside our doors, Arrow on Swanston is exactly what you're looking for.
We offer comfortable and affordable Serviced Apartments in Melbourne, 'A True Value Destination'. This location makes it a superb venue for your corporate events, meetings, conferences, training, seminars, trade shows, weddings or special events. Our flexible function rooms and catering options will ensure we meet your every need for a successful outcome.
We offer comfortable and affordable Serviced Apartments in Melbourne, 'A True Value Destination'. This location makes it a superb venue for your corporate events, meetings, conferences, training, seminars, trade shows, weddings or special events. Our flexible function rooms and catering options will ensure we meet your every need for a successful outcome.
Services
Arrow on Swanston offers 114 contemporary, well-appointed serviced apartments with comfortable furnishings and modern amenities in an enviable location in Melbourne city. All accommodation are equipped with a kitchenette, microwave, toaster, tea/coffee, bar fridge, stove top, open window and walk-in shower.
Click through our online photo gallery and discover why we're one of the best choices for a cheap stay in Melbourne. From our city centre location to our comfortable accommodation and modern amenities, we have everything required for a relaxing, rewarding short stay or extended stay in the Melbourne CBD.
Our spacious serviced apartments come in a variety of configurations to suit your needs, including studio, one, two, and even up to four bedroom apartments. We offer a range of dining options for long stay guests. All our apartments contain a combination of a microwave, hotplates, fridge, glassware, crockery, cutlery, cooking utensils and dishwashing facilities.
Set in the heart of the Melbourne CBD, just steps from train and tram stations and near Melbourne University, Arrow on Swanston is the perfect gateway to the top attractions and things to do in Melbourne. Enjoy comfortable, fully furnished serviced apartments within easy reach of many of the city's main attractions.
As one of the top budget hotels in the Melbourne city, Arrow on Swanston offers modern, comfortable accommodation on Swanston Street near Melbourne University, RMIT university, Queen Victoria Market and Melbourne central train station. For more information or to book accommodation for an upcoming stay in Melbourne please contact us today.
Reviews (10)
Mark Hall
Jan 14, 2022
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Endriana Sinwan
Jan 06, 2022
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Saving grace is Alicia at reception - calm and helpful.
Pretty sure our original booking room was given away (as per other reviews). Room was a lot smaller and we originally booked for 4 single beds, for 4 adult, however were put in a 2 bedroom place with a single and a double bed. Microwave and carpet had mould. Room had a bad stench. I have severe allergies and asthmatic, so this did not contribute well. The doonas were gross to touch, so we just slept and used the sheets. Toilet was not cleaned properly, nor the windows or mirrors (could tell it was wiped with a wet, unclean cloth).
Key card
Pretty sure our original booking room was given away (as per other reviews). Room was a lot smaller and we originally booked for 4 single beds, for 4 adult, however were put in a 2 bedroom place with a single and a double bed. Microwave and carpet had mould. Room had a bad stench. I have severe allergies and asthmatic, so this did not contribute well. The doonas were gross to touch, so we just slept and used the sheets. Toilet was not cleaned properly, nor the windows or mirrors (could tell it was wiped with a wet, unclean cloth).
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Miles Carpio Haion
Jan 06, 2022
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Campbell Vance
Jan 02, 2022
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Do not believe the good reviews, they are false. If you check each one only has one contribution and is new. DO NOT STAY HERE. First room was so dirty I would not let my dog stay in it. Moved to a second room after complaining and the people next door are smoking and cooking drugs. Whole floor stinks of dope. Complained nothing done. Pool broken down.
Emily Bui
Dec 30, 2021
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Overall a very poor experience I must say. It was a total scam when I got the room (completely different to what I was committed to through Booking.com) and the room was dirty with socks on the floor from the previous guest.
Had a chat with the reception and had them to change to another room with a poor service provided by the staffs.
Another room is better? No it doesn’t just stop there. The room is dirty with p** still on the toilet. Requested to clean but nothing was done 3 hours later.
I have no words for my poor experience at Arrow on Swanston. Definitely not a second time!
Had a chat with the reception and had them to change to another room with a poor service provided by the staffs.
Another room is better? No it doesn’t just stop there. The room is dirty with p** still on the toilet. Requested to clean but nothing was done 3 hours later.
I have no words for my poor experience at Arrow on Swanston. Definitely not a second time!
Natalie
Dec 29, 2021
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DO NOT.
Simply do not book or stay here.
We booked for the Penthouse (5 people) and were told upon check-in that the room was unavailable. When I proceeded to ask why, the clueless receptionist said "I'm not sure". Then he told me that the room had been damaged. I asked why I had not been contacted about this prior to arrival and he said "I'm not sure". When I fact checked this information with another colleague, they told me it hadn't been damaged and the room had just been overbooked and taken by someone else. ZERO COMMUNICATION OR CARE IN THE WORLD.
The solution???
According to Arrow on
Simply do not book or stay here.
We booked for the Penthouse (5 people) and were told upon check-in that the room was unavailable. When I proceeded to ask why, the clueless receptionist said "I'm not sure". Then he told me that the room had been damaged. I asked why I had not been contacted about this prior to arrival and he said "I'm not sure". When I fact checked this information with another colleague, they told me it hadn't been damaged and the room had just been overbooked and taken by someone else. ZERO COMMUNICATION OR CARE IN THE WORLD.
The solution???
According to Arrow on
Emily Li
Dec 27, 2021
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IT IS SO BAD I WANT TO GIVE YOU A ZERO, BUT THAT’S NOT POSSIBLE... SO I GIVE YOU A ONE✨
The absolute worst hotel experience I have ever had. If you’re reading this, please please go find somewhere else. I was wondering why this place even has an average 3.2 star rating (it really should be a 1), but then when I properly had a look through all the “high” ratings, almost all of them were written by accounts that looked like they were created by the hotel itself and have only ever written the one review🤡🤡
Not only did we not get the room we had booked for, they also lied to us
The absolute worst hotel experience I have ever had. If you’re reading this, please please go find somewhere else. I was wondering why this place even has an average 3.2 star rating (it really should be a 1), but then when I properly had a look through all the “high” ratings, almost all of them were written by accounts that looked like they were created by the hotel itself and have only ever written the one review🤡🤡
Not only did we not get the room we had booked for, they also lied to us
Katrina
Dec 19, 2021
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Marta Gabryelska
Dec 18, 2021
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Very poor service. They sold us a deluxe “apartment” for four people with 3 beds. My son needs to squeeze himself in 1m x 50cm sofa with no bedding or towel. Stuff can’t open the garage so you can’t drive in. Then, when they finally manage, you need to walk with all your luggage down that carpark (few levels, no elevator) to get through the reception to go to another building far away (with your luggage). No trolley available. It’s a joke! Avoid at all cost!
Romikas Ramaska
Dec 14, 2021
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We booked deluxe king apartment, but got way lower class room, which wasn’t cleaned properly. We checked in late and I think staff has given our room to someone else, because reception staff asked us to sit and wait for 10min. while they intensively researched something on PC. At the end we were offered a way different class room, way lower standard that we were lead to believe as per advertised hotel information.
In addition, the room was not properly cleaned.
There was plastic bottle behind bedside table. Kitchen cupboards had traces of syringe being used, as snapped plastic part of the needles
In addition, the room was not properly cleaned.
There was plastic bottle behind bedside table. Kitchen cupboards had traces of syringe being used, as snapped plastic part of the needles
