Mercure Sydney
Call now
Call now
Website
Call
Mercure Sydney
Mercure Sydney is temporarily closed. This includes our on-site food and beverage outlets Platform 818 Restaurant & Bar as well as Eve's Bar. Room bookings for select dates in 2021 are still available and can be made through our website or by giving our reservations team a call at 02 9217 6666.

With stylish, modern accommodation, personalised services and a convenient location, our 4-star hotel is among the leading hotels for business and holiday travel in bustling Sydney CBD.Our hotel offers a comfortable stay with the best of Sydney and its CBD just moments away. These include Sydney's famous attractions, entertainment venues and shopping precincts.
Reviews (16)
P. Tato Gaming
P. Tato Gaming
Jan 21, 2022
Report
Very friendly staff and excellent service. Special mention to Concierge like Safi and Adam who always action our request regarding our room . Our room was massive as it is a corner room suggested by front desk and love the queen size beds . And at the breakfast service Roja , Vona and the rest of the team who makes wonderful meal. We always look forward to our breakfast with lots of varieties and they're so helpful and always carry a smile on their face. We enjoyed our stay and thank you for making it a memorable one for my family.
Leon Jorissen
Leon Jorissen
Jan 16, 2022
Report
Fantastic stay. I stayed 8 nights. Room cleaned every day. Excellent service when asked for help. The swimming pool is not big but very suitable with great views. Will come again.
John Ware
John Ware
Jan 13, 2022
Report
The staff is wonderful but my Parnter and I have to say that Roja has a wonderful smile and greeting us at the door is amazingly great she is a very lovely person and always making guests feel welcomed to breakfast and other things at the Mercure Sydney. Keep up,the great work Roja
Felissa Fairuz Riza
Felissa Fairuz Riza
Jan 12, 2022
Report
Had a great experience! My partner had booked a room for us to stay in Sydney for the night to celebrate my birthday, he had requested for the hotel to do something special for me, and to both our surprise, Mercure staff went above and beyond to meet this request! They upgraded our room with to the view of the city which was amazing! They had also sent a complimentary gift to our room too! The staff were genuinely friendly and helpful! The only downside was the pool. It was very murky, not very well ventilated and quite small. Other than that, I definitely will be returning again to stay. 😊
May Salvador Talite
May Salvador Talite
Jan 03, 2022
Report
The breakfast repeats during our stay. So You kinda get used to the food and wished for a new one. But the food serving was very generous. And the staff was accommodating and very nice. The service of the Food staff where all fantastic.
The room was kinda small for us, we booked for two queen beds. However it was clean and comfy , if only we have good views and a bigger space to roam around inside.
The pool was small, they say it was heated but when we tried them It doesn't feel like it was heated. It was cold but not the same as outdoor ones.
We have not tried the gym but we can see it was
Suk-Ching Ng
Suk-Ching Ng
Jan 03, 2022
Report
Good for stay in and the lobby is widely for waiting & sitting. The room is cleaned and tidy. The hotel's main entrance from Little Regent Street not from George Street. 🤞
Dadang Utomo
Dadang Utomo
Dec 27, 2021
Report
Stayed for an end of year holiday. Our room had a city view, overlooking Adina apartment hotel. The room was okay, with excellent daily cleaning. We liked the location that was practically outside Central station. The only downside was perhaps they didn't have that toddler friendly swimming pool as our initial expectation.
Rod Howarth
Rod Howarth
Dec 16, 2021
Report
Recently refurbished rooms are fantastic. Much better than the old 90's furniture and modernised bathroom with sliding glass door between it and the room. Very impressed. View from 14th floor spectacular.
Lee Burnett
Lee Burnett
Dec 09, 2021
Report
Excellent service. Excellent staff in the restaurant. Big shout out to Kumar in Eves bar, and everyone at reception, they particularly looked after me really well under very personal trying times. I would recommend for service alone
Joan Hacken
Joan Hacken
Sep 18, 2021
Report
2 weeks quarantine , in a room with one bed removed for extra space to exercise, great service, great food, good system to replenish coffee, tea, condiments. Wifi ok most times, TV ok but pity can’t connect to iPhone or Chromecast . Reception will print documents when needed. Access to easy to order barista coffee, drinks, snacks. Prompt delivery to door. Impressed with very smooth operation with great reception staff and medical support.
Tanya Mitchell
Tanya Mitchell
Jun 24, 2021
Report
As a Hotel Quarantine guest, the Mercure team were terrific! Although the room was small and no open window for the 14 days, they endeavoured to look after all my varied dietary needs and nothing was a problem.… So a BIG thank you to the kitchen and reception teams, as well as the on-premise police, army personnel and nurses. 🌟🌟🌟🌟🌟
Freddy Ghajar
Freddy Ghajar
Nov 27, 2020
Report
No fresh air or balcony, a room that is the size of a shoebox when there is 2 adults living for 2 weeks. A room that is old and isn’t modern. Windows that are dirty and never seemed to be cleaned. A table not big enough for 2 adults to eat. Only 1 chair to eat when there’s 2 of us. Bugs in your food. Only positive is the food most times and staff here at Mercure Sydney. I’m lucky to be back but not for paying 4K for this room!
Ben Sainty
Ben Sainty
Nov 24, 2020
Report
The internet is complete crap, pretending to help, with no resolve, annoying when here for 2 weeks on business. Do not recommend to anything, can't even provide a basic service
Michael Mather
Michael Mather
Sep 11, 2020
Report
They canceled our reservation that was booked for two months to fit a group in l
no respect for customers and poor customer service , first they said closing for a week then manager revealed the truth bigger booking
Eric Elbourne
Eric Elbourne
Jul 17, 2020
Report
The Mercure is a fantastic place to stay, we have been a couple of times now and have thoroughly enjoyed the stay, rooms are great, plenty of room and well presented. During Covid it has been trying I'm… guessing for the industry and the only disappointing aspect is the breakfasts, they normally have a fantastic buffet but due to the virus that is not going, but the replacement is sub par and disappointing which is a great shame but overall I would highly recommend the Mercure, close to everything, good rates, great staff...
Heidi Vest
Heidi Vest
Jul 11, 2020
Report
Staff polite, efficient and professional. Smoking area sucks Bar closes too early Rooms need more linen and lighting