International Hotel Services
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International Hotel Services
IHS offers premium cleaning management solutions which can be tailored to suit the needs of any hotel establishment. From intimate boutique hotels to high rise complexes, from budget venues to five star retreats. IHS specialises in cleaning solely for the hotel industry. This gives us an unparalleled knowledge of hotel culture and the high level of demands expected in this unique industry.

We are the hotel cleaning specialists. With our commitment to quality and to continually improve, we have developed an impeccable reputation in the Australian and New Zealand hotel industry which we are proud of. Our many long term clients will attest to this. Leading the way in cleaning innovation, we have invested in our own software.
Services
International Hotel Services (IHS) began in 1998 after a need arose in the market for quality service providers within the hotel industry. Since that time we have grown to a team of over 300 staff members servicing in excess of 30 individual clients throughout New South Wales, Queensland and Victoria.
Carpet Cleaning and Repairs IHS offer complete solutions for carpet, rugs, upholstery, marble, vinyl, tile and grout cleaning and maintenance. External Building Cleaning IHS together with its partners has extensive experience cleaning a range of external building surfaces. Hygiene Services IHS will ensure facilities are hygienically maintained to a high standard with a range of hygiene and sanitation.
A career with IHS provides our employees with opportunities not normally expected in the cleaning industry. We have a mentoring and succession program in place which develops talent. Advancing the careers of our people is of mutual benefit, and ensures our team are following the career path they desire, whilst at the same time, ensuring a safe environment free from discrimination.
Reviews (10)
Jimmy Rodriguez
Jimmy Rodriguez
Jan 16, 2022
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Run away from this company, specifically the one at west Jefferson, OH. Terrible leaders and worst “district leader”.
Candy Chrismon
Candy Chrismon
Nov 12, 2021
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Very professional district supervisor, low turnover, staff does impeccable work. Excellent place to work
Lynn Brockman
Lynn Brockman
Oct 05, 2021
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Worked for the company 7yrs. Nice people need to upgrade employees pay.
Nevergonnalookback
Nevergonnalookback
Sep 05, 2021
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Joe Franer is the worst boss ive ever dealt with. He writes you up for lies and only hears things he wants to. The company is very toxic and theres too much favoritism. The higher ups dont care about making sure the supervisors and leads are the right people. They promote people who dont actually work and who are terrible leaders. Theres no communication between anyone so you get told a million different things. Would never recommend working for them. Save your time and energy for a better place.
David Holmes
David Holmes
Aug 17, 2021
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They work together its a great place to work even if people say negative stuff don't make it true people like to start stuff and start talking about the job
Venetia Hairston
Venetia Hairston
Jan 13, 2021
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I loved working for IH services at Amazon in Charlotte....but the supervisor s r so unprofessional doing things such as drinking and pills on the job i understand if u n pain but everynight pills an sleeping n the car. I reported this but i guess it doesnt matter if they had REAL supervisors maybe they could keep a good team..Not a good cleaning service to work for...people get fired and just come back to another shift
Ms.
Ms.
Dec 22, 2020
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I love IH Services ! There is room to grow and move up!! I started out as part time and a year down the road I was promoted to management! With the help and encouragement of my DM and my customer I was able to achieve so much I will be forever be grateful! I have been with the company since 2016 they are my second family!
Safety is their 1st priority and I like the high expectations they set !! If you love to clean and take pride in what you do and care about your customer ! I recommend it !
Alisha Wessler
Alisha Wessler
Aug 20, 2020
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Newbold Services is ran by this company and they're a terrible employer to work for. When i say stay away i mean it. Management is terrible picks favorites no support. Companies who are looking to potentially hire newbold, or IH services BEWARE as well. They're a terrible company that will lie their way into your commercial building just to make a sale. Then, they will drop the ball immediately following launching. The good employees have been treated terribly. When good employees get fed up with being treated poorly they're used, & thrown out with ease, which is NOT a good look for the company
Jawanna Rhett
Jawanna Rhett
Dec 18, 2019
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I wouldn't recommend anybody work for this company, they don't put their checks in on time so for the ones who suppose to get their money a day or 2 early , some times we do and sometimes we don't. Your asked to do alot of stuff and after you clean your area, the people mess it back up in less then 30 minutes, so all the blame is on you like you didn't clean your area. It's a lot of he say and she say their and everything that happens falls back on second shift, first shift gets away with alot of stuff, and some of us have cleaned people's area that where at work and afterwords we would go and
Stacy Wilson
Stacy Wilson
Sep 07, 2019
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I should have looked more into the company before I accepted a position with them. The amount of area they expect one person to cover in 6 1/2 hours after breaks and lunch is unreasonable. They wonder why the business complains and why employees leave. I think the business could be better if they truly added more staff and not worry so much how much they are earning after paying their employees. I have run my own cleaning business and I have cleaned in hospitals and large city high schools and the amount they expect one person to cover with such detail is just plain ridiculous especially for minimum