Helensvale Plaza Medical Centre
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Helensvale Plaza Medical Centre
Please book a telehealth appointment in and your Doctor will advise you on the next steps. We have strict hygiene and social distancing measures in place to protect you and your family. We are pleased to announce the commencement of our new VIDEO CONSULTATION service. TELEHEALTH (telephone) consultations can be made with any doctor at any time by booking online or by ringing our reception team.

They are useful for patients who are finding it difficult to attend the surgery in person. This may be because of work or family commitments, poor mobility, significant distance, they are away on holidays or for other various reasons. It will function much the same way as a normal consultation.
Services
Please book a telehealth appointment in and your Doctor will advise you on the next steps. We have strict hygiene and social distancing measures in place to protect you and your family. Not only do we provide Skin Cancer Checks, we also perform Freezing, Burning and Excisions as required (Cryotherapy & Cautery).
Please book a telehealth appointment in and your Doctor will advise you on the next steps. We have strict hygiene and social distancing measures in place to protect you and your family. Helensvale Plaza Medical Centre offers a number of employment opportunities to suit a wide variety of individual needs.
Reviews (9)
Rachel Perry
Rachel Perry
Nov 21, 2021
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Took my daughter here for her vaccine, the doctor was very patient and took the time to calm her nerves to get it done ✔
Eunice Kim
Eunice Kim
Nov 11, 2021
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The worst medical centre in my whole life!!!
Frankly, 0 star I want to give you.
I cancelled my next appointment straight after visiting the centre.
Sascha P.
Sascha P.
Nov 10, 2021
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Doctors are so friendly and thorough!
The nurse Mikayla is a sweetheart and makes it a enjoyable to visit the doctors!
Reception staff were very helpful and friendly in my experience especially Peta she was hilarious!
Miles Hedditch
Miles Hedditch
Oct 19, 2021
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0 stars!
this was the 3rd doctor i had seen at this practice, they all were all extremely rude, but Dr Hla Theingi was the worst, i genuinely have no idea how she got her medical license, first off all i booked myself in for a mental health appointment just to be told that i didn't book that appointment, when i went in she refused to use my prefered name and claimed legally she could not when i know that's a blatant lie, she also asked me extremely personal questions and inappropriate questions about my cptsd such as "who abused me and why i have trauma from it", she bellited my mental health
Kylie Mac
Kylie Mac
Sep 05, 2021
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Dr Hla Theingi has to be one of the worst GP's I have ever seen, she diagnosed my sons lymph node as part of his skull. She rolled her eyes when I walked in with my concerns. She wouldnt even maintain eye contact or look into the concerns that I was there for. It seems that she got her medical training from a certificate online. She does not seem to know what she is doing. Lacks in compassion and empathy.
The only one star that I have given is for Dr Ouda a credit to the place. Compassionate and caring. I wont be returning though, long wait times and rude reception staff make this place a very
Emmajane Winter
Emmajane Winter
Aug 20, 2021
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As a new patient of the helensvale plaza medical i found the receptionist very lovely and Dr ouda is fantastic! Listened and was very knowledgeable! Im glad my family and i have signed up with them! 5 star so far!
Lasse Lyckman
Lasse Lyckman
Aug 13, 2021
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Absent minded lack of competence no compassion. Girls in the reception are great and need a flower 🌼
Am now looking for a new GP
Lexie King
Lexie King
May 20, 2021
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I was really happy with my experience. Booking an appointment with a female GP was very easy, the entire process was simple. The staff were very helpful and Dr Hla was excellent.
J. H.
J. H.
Jul 21, 2020
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Firstly i would like to say i am very happy with Dr Ouda who i generally see, my wife and daughter are very happy with Dr Tanya but i have to agree with the majority of reviews that there receptionist are miserable, unhelpful and lacking basic manners/people skills. one in particular but i won't name names publicly.
Secondly- and again agree with other comments that the appointment times can blow out by up to an hour even when there are no patients coming or going from exam rooms or in the waiting room.